Member Portal
Pause Membership
Need to step away due to travel, injury, or schedule changes? Submit a request to temporarily pause your membership billing.
Hold Policy
Membership Pause Rules
Before submitting your request, please review our standard membership pause terms:
- Notice Period: All pause requests must be submitted at least 7 days prior to your next scheduled billing date.
- Pause Duration: Memberships may be put on hold for a minimum of 14 days and a maximum of 90 days.
- Medical Holds: If you are pausing due to a medical injury or surgery, we can wave the notice period. Please attach details in the instructions box.
- Billing Resume: Your regular membership billing will automatically resume on the date listed in your request form.